Arbejde Team Manager for Automation & IT, Service Delivery Management unspecified NNE A/S - jobtilbud

GÆLDER
id: NDg1ODc5OCA3

reference: 4858798

documentId: 4858798

connectionPointId: 7

lastModificationDate: 1533030553360

stillingsbetegnelse:
Team Manager for Automation & IT, Service Delivery Management

jobbeskrivelse:

Our newly established department ‘Service Delivery Management’ seeks an engaged Team Manager to support our growing demand. The department’s activities are focused on supporting and maintaining GMP facilities in the pharmaceutical market. NNE is rapidly growing its service business within automation, process optimization and service delivery. We have a unique level of experience regarding technologies, processes, and validation within pharmaceutical manufacturing. The department offers operational excellence services within pharma engineering & consultancy.

Services covers technologies such as MES, OEE, serialization, GxP devices (barcode equipment) etc. Standardisation & optimisation of service delivery is a crucial part of the next step of our strategy, where Industry 4.0 (Pharma 4.0) will have a significant impact on how Services is delivered.

The job
You will be leading a group of engaged Service Delivery Managers, engineers and technical supporters, combining business understanding with technical- and GMP experience for the benefit of our clients. You will be part of the Customer Service management team and have an active role in the strategic development of the department and services.

As Team Manager of the Service Delivery department, you will be responsible for

  • Managing and developing the right competencies in the department.
  • Ensuring a high level of customer satisfaction and close cooperation with our clients and NNE colleagues across discipline.
  • Being active in driving Innovation to operational excellence and aftersales.     
  • P&L responsible

Being the team manager of a team of skilled engineers in a specialised environment is an exciting and rewarding challenge for any candidate who thrives on motivating strong performers to grow and develop their technical- and personal skills continuously. Your team members primarily work on Service Level Agreements, and one of your key task is to match the right people with the right tasks in collaboration with Service Delivery Managers and your employees. In addition, you will have a shared responsibility for continuously improving the efficiency and quality of our services.

Your qualifications

  • You hold a relevant M.Sc. or B.Sc. degree in Business, Engineering or Pharmacy or similar.
  • You have +3 years of leadership experience as Manager, Team Leader, Service Delivery Manager or Management Consulting in either the IT service, engineering- or pharmaceutical industry.
  • You have a strong technical insight in pharmaceutical production establishment, preferably in finished products manufacturing/facilities.
  • You have experience with sales of technical project services.
  • Preferably, you have +3 years of experience within the pharmaceutical industry.

You are a strong collaborator who thrive on coordinating your department’s efforts with neighboring departments, sales, and Service Management. You have excellent communication- and stakeholder management skills with a special focus on our customers’ needs. Furthermore, proficiency in Danish and English, both written and spoken, is required.

Contact
For further information, please contact Director Anders Hedenskog Krag on +45 30752736.

Location
Denmark – Virum

Application
Please submit your application online https://www.nne.com/careers/
Please note that we only accept applications submitted via our online system. 
Deadline of application is 10 August 2018.



numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C1219

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positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: NNE A/S

source: DK-STAR

GÆLDER

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