id: NDg1NjY4MCA3

reference: 4856680

documentId: 4856680

connectionPointId: 7

lastModificationDate: 1532413743940

stillingsbetegnelse: Product Support Engineer

jobbeskrivelse:

For our Customer Delivery & Support team, we are looking for a Product Support Engineer. As part of this new team, you will help define and implement the workflows and processes required to provide our customers with the best support possible. You will have the opportunity to become part of an internationally oriented and dedicated team aiming at providing exceptional Nanosatellite solutions to customers on the global market.

The Job Incluces the Following Set of Tasks:

• Administration and analysis of support tickets
• Manage and contribute in analysis and resolving complex customer cases
  • An example of a customer case could be helping the customer configure the product correctly or assisting the customer in how to operate the product
• Manage and contribute in analysing and resolving complex manufacturing issues
  • An example of a complex manufacturing issue could be production stop due to error in one of the products
• You will work across the deparments - Sales, R&D and Production

We expect the Employee to Have the Following Qualifications:

• A Bachelor in Electronics & IT, Electrotechnology or Mechatronics is preferable, but not a requirement
• 3-5 years of relevant experience is preferred
• As the job is internationally influenced, we expect you to master English fluent in both writing and speaking
• We expect that you set a high standard to get the work done and have a high degree of sense of responsibility. Being disciplined and detail oriented are qualities we see as a plus
• You undertake self-directed assignments and manage to work on your own and in collaboration with others to analyse complex cases, as well as document and present well-documented solutions to the given issues

GomSpace offers employment in a dynamic growing and internationally oriented company with many challenging and exciting activities. We are an agenda-setting player in the nanosatellite business and expect our employees to contribute with dedication, skills and the will to implement our mission. We are ambitious and believe that nanosatellites and our efforts will make a 

difference to society in the future. We have an informal working culture with transparent communication and an organisation built up by multidisciplinary skills and engineering passion which we believe are essential to help our customers achieve their goals in space.

Sign Up for Our Mission:

 

You are welcome to send your application in either Danish or English. Interviews will be conducted on a continuous basis. If you have any questions with regard to the position do not hesitate to contact Morten Jeppesen on +45 71 741 741 or mjp (at) gomspace.com

Work place will be in our premises at Langagervej 6, Aalborg, Denmark. Salary and start date will be individually negotiated.

We kindly draw your attention to the fact that we do not receive applications and resumes via e-mail or by personal appearance. This is to protect and show consideration for your personal information. Apply for the job by following the link below.
https://gomspace.com/open-positions.aspx?hr=show-job/31992/locale=en_US

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2152

abstractJV_contact_0:
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positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: GOMSPACE A/S

source: DK-STAR