id: NDk1NjQyMCA3

reference: 4956420

documentId: 4956420

connectionPointId: 7

lastModificationDate: 1551966738836

stillingsbetegnelse:
Finnish speaking advisor with a flair for technology

jobbeskrivelse:
Do you have an interest in technical things? Do you have what it takes to help customers at the speed of light? And would you like to be take part in sculpting Phillips Lighting´s front line customer service? Then you should look no further!

At Webhelp, we’re always looking for the best advisors to help our customers, and we are currently expanding our Nordic Philips Lighting-team! We are looking for Finnish speaking advisors who are ready to take on exciting and challenging tasks in the front lines of Phillips Lightings customer service. We of course seek to offer epic service, and your contribution will be essential to helping others with Phillips Lighting´s products with your knowledge and interest.

You will be the first our private and commercial customers interact with and we therefore want you to be confident and secure in your position. Therefore, we will provide you with a two-week training period, so you get up to speed!

You are a success in the position when…
…within 3 months:
Have completed 2 weeks of training in products and customer service.
Give a good first impression of yourself and find your place in the Webhelp culture.
Manage the relevant everyday routines and tasks.
Find your place in the team and are pro-active in the succession of your onboarding-period.

…within 6 months:
Manage Webhelps way of working.
Have gone through training to advance your knowledge and understanding of the position.
Seek new information and offer to help and discuss with your colleagues.
Are self-going in your own tasks.

…within 12 months:
Have proven your worth and become an extraordinary advisor.
Are motivated to develop within the team and the organization.
Participate in social events, help your colleagues and seek new knowledge.

Your development:
As you develop in the organization, you will get more responsibility. We have a lot of career opportunities internally, and if you have the right engagement and commitment you might find that your future career is right here with us!
If you think the above is interesting, you’re probably..
… looking for new challenges, where you can truly be a part of building a new team. You’ve finished high-school or a tertiary education on a similar level.
…you’ve probably already worked in customer service, and are ready to be a driving force in developing the team when it comes to performance and team spirit. You know how to deliver excellent service, and you’re happy to share your knowledge!

About the position:
Opening hours: Monday – Friday from 09.00-17.00. We are closed on weekends and holidays.
The position is full-time, with 37,5 working hours a week, but can be organized to be a part-time position if needed.


Our promise to you:
We promise you a workplace that lives up to our values;
Fun & Social – We love the dynamic between colleagues, customers and our clients.
Learning & Growing – We love to develop and learn new things.
Challenges & Recognition – We believe in giving and receiving recognition for our results.
We expect you to see opportunities and develop in the dynamics in our organization, and value long term employments.

The recruitment process:
Please send your application in English. As soon as you have registered your application, we will ask you to do a personality test. Its important that you take the test as soon as you receive it, so that we can move you forward in the process. A technical test will be sent to you if you are invited to an interview.

Non-discrimination:
Webhelp see diversity as a resource and encourage all sexes, age, religion or ethnicity to apply.

We look forward to receiving your application!


numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C5223

abstractJV_contact_0: Please apply using one of the specified channels

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: GOEXCELLENT DENMARK A/S

source: DK-STAR