Arbejde Student Assistant to JSS - Jabra Support & Services unspecified GN AUDIO A/S - jobtilbud
reference: 4949682
documentId: 4949682
connectionPointId: 7
lastModificationDate: 1550835430500
stillingsbetegnelse:
Student Assistant to JSS - Jabra Support & Services
jobbeskrivelse:
Would you like to work for a global leader in intelligent audio solutions? GN Audio is now seeking a Student Assistant to work for JSS – Jabra Support & Services.
Through its Jabra brand, GN Audio is a world leader in intelligent audio solutions, and as Student Assistant, you will be part of our JSS global headquarter team located in Ballerup. You will be working with people across the entire GN Audio organization, both in Denmark and globally.
JSS – Jabra Support & Services
• We are a big global team working as front-line ambassadors for Jabra.
• Our many global helpdesks provide case management and knowledge base services 24/7.
• We handle more than a hundred thousand support interactions annually.
• We handle all AMS – After Market Service activities.
As a Student Assistant, you will:
• Be an active member of the JSS team
• Collecting data for the monthly performance reports and the CSAT customer satisfaction surveys
• Survey launch including respondents list data cleaning, update contact list in survey tool
• Analysing customer feedback and supporting the different regions with valuable insights.
• Updating and uploading online content and related support content materials
• Analysing customer feedback collected via online support content (WTU – Was This Useful)
• Search engine optimization for online support content
• Processing documentation
• Performing ad hoc tasks related to communication and revising documents on the intranet
Academic Background and skills:
• Preferably you are studying for a master’s or bachelor’s degree within a relevant field.
• You most likely have 2-3 years left on your studies.
• Experienced Microsoft Office user. Especially within Excel (incl. Pivot tables) and PowerPoint.
• Experience with IT tools like SharePoint and Microsoft Visio.
• Strong communication skills.
• Fluent in English, both written and spoken.
We offer:
• A challenging position where you are part of a fast-moving team – in a dynamic and result oriented international company in growth.
• A creative and truly international working environment based on value-based management, which provide every employee with responsibility and opportunities for development.
• Hours per week: In average, about 15 hours of work per week.
Would you like to know more?
If you want to know more about the position you are welcome to contact Operational Performance Manager, Jyn Nguyen, phone +45 40313867. Please send your application and CV no later than March 15, 2019.
We look forward to hearing from you!
About us
The GN Group is a global leader in intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. Our ambitious 150-year journey has taken us from telegraph cables to radio waves and intelligent audio engineering. To celebrate our anniversary, we look to our unique competences within medical, professional and consumer audio solutions to help us continue to transform lives through the power of sound.
GN was founded with a truly innovative and global mindset. Today, we honour that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturization and collaborations with leading technology partners. GN's solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO).
Visit our homepage GN.com – and connect with us on LinkedIn, Facebook and Twitter.
For the purpose of processing your job application, GN will process your personal data. We encourage you not to provide us with sensitive information (e.g. racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health information or sexual orientation) about yourself. Your application will be transferred to the local GN office posting this job. For information about how GN processes your personal data, please read our » privacy policy
numberOfPosts: 1
jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C9629
abstractJV_contact_0: Please apply using one of the specified channels
positionTypeCode: directhire
contractTypeCodes_0: fulltime
Arbejdsgiver Navn: GN AUDIO A/S
source: DK-STAR
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