id: NDkzNjU0NCA3

reference: 4936544

documentId: 4936544

connectionPointId: 7

lastModificationDate: 1548675191510

stillingsbetegnelse: Mainframe Service Delivery Manager, Copenhagen

jobbeskrivelse:

We are looking for an experienced, service minded IT Manager who wants to work as the customer interface on a daily basis with various IT Infrastructure. This is an opportunity for you to use your expertise in building trusted customer relationship, reaching agreed service levels and at the same time to be an active player in creating and improving the Service Deli.  

Machine learning, robotics, cloud computing. We’re harnessing the power of technology to reinvent the future of banking. A digital revolution is underway – joining us puts you at the heart of it. Working with skilled, international teams in a fast-paced and inspiring working environment, you’ll play a part in making us truly digital.  

You’ll have lots of opportunities to expand your abilities and advance your career. Will you help us lead the way in transforming the future of banking?  

Your future responsibilities 

Group Technology Service Delivery function acts as the service layer towards divested companies in IT infrastructure matters.  

What you’ll be doing:  

• Own the relationship between Nordea and our mainframe managed service provider 
• Ensure operational excellence and compliance with SLA’s 
• Working closely with the existing Nordea Mainframe management team to design and deliver the mainframe platform roadmap 
• Drive Nordea operational model transformation  
• Instil agile ways of working 
• Attend risk and issues forums representing Nordea 
• Drive mainframe platform optimisation to deliver targeted cost savings 
• Oversee the financial and commercial aspects of the outsourcing arrangement  
• Play an active role in execution of service operations relating to mainframe platforms 

This role is based in Copenhagen.  

Who you are 

Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others. 

Your profile and background:  

• Practical mainframe technical knowledge  
• Deep understanding of a managed service set-up 
• Pro-longed service delivery experience  
• Contract and vendor management experience 
• Commercially and financially astute  
• Financial industry (or relevant other) experience  
• Fluent in spoken and written English

If this sounds like you, get in touch!

More information 

At nordea.pl, you can read more about us and the benefits you’ll get when joining the Nordea team.  

At Nordea, we recruit from the widest possible pool and hire the best person for the job. Because diversity makes us stronger. And once you are on board, you will find that we offer equal opportunities to everyone.  

Please submit your application no later than 22 February 2019.   

Great people often know great people – please share if you have a friend who could be a perfect match for this job.   
To all recruitment agencies: Please note, we don’t accept unsolicited resumes for any of our positions. All contact regarding agency resumes should be directed to Nordea Talent Acquisition which handles everything related to recruitment.   

Please include permit for processing personal data in CV as following: In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GPDR’. I agree to have my personal data proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp Branch in Poland.  

The administrator of your personal data is: Nordea Bank Abp Branch in Poland, Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp Branch in Poland. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing additional personal data is voluntary however necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://nordea.pl/odo.pdf ;

We reserve the right to reply only to selected applications. 

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C1330

abstractJV_contact_0: Please apply using one of the specified channels

positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: NORDEA FINANS DANMARK A/S

source: DK-STAR