stillingsbetegnelse: CRM Trainer/Consultant

jobbeskrivelse:
Lokation DK - Smørum .Would you like to become part of a large, growing, global company? Can you see yourself in a very extrovert role? Do you possess excellent interpersonal and communicative skills and at the same time, a solid IT technical flair? Then you may be the person we are looking for to join our CRM team. Training end-users and participate in project activities In your new role, you will become part of the Customer Facing Applications team in DGS IT, Business Solutions Delivery. The team provides solutions within CRM, web and eCommerce to the WDH group. The projects are organized and managed under our Scaled Agile Framework, utilizing agile delivery methods in a cross business and IT set-up. The delivery team for CRM consists of 10 business-development-driven colleagues at the head office, supporting and developing our sales companies worldwide. The team works on developing and improving the CRM-supported sales and marketing processes in WDH. You can look forward to some exciting and challenging tasks such as: Training end users in the business and system processes. This entails planning, preparing, executing and following up on training of processes and systems to end-users at all levels in the organisation. Testing system functionalities, including writing and executing tests of developed solutions. Data cleansing – assist project teams and countries with data cleaning tasks The role involves interacting with numerous stakeholders, including the Agile CRM program team members, CRM responsible in our sales companies and CRM users at all levels in the organization. Solid interpersonal and communicative skills Your academic background is not a primary selection criterion for us. A degree in computer science, IT or Commerce is preferable. The position could be suited for a recently graduate with good flair for IT systems. In particular, technical insight into - and practical experience with - Microsoft CRM Dynamics 2011, 2013 and 2015 is considered an advantage. Moreover, we are looking for some key characteristics in our new CRM Trainer. You need to be able to work independently and understand the importance of accountability. Furthermore, you possess excellent interpersonal skills and you are able to communicate and present complex solutions both verbally and in writing. Lastly, no task is considered too small for you to handle. You can expect between 30 – 50 travel days annually. What do we offer? The William Demant Group can offer you an opportunity to work for a world leading hearing health provider – an organization with a great commitment to utilizing the opportunities inherent in IT applications and systems, as well as dynamic and horizontal decision-making. Do you want to join the team? Then please send your application as soon as possible or no later than May 31st . Please use our electronic recruitment system to upload your documents. DGS DGS is a global unit in William Demant that handles various tasks across the WDH-companies within areas such as Quality, Finance, IT, HR, and Operations. William Demant is a leading, international OMX C20 company that develops, produces and sells hearing solutions, accessories, diagnostic instruments and personal communication. The group operates in a global market with own companies in more than 30 countries and has a total of employees exceeding 9000 and revenues of over 9 billion DKK.

Arbejdsgiver Navn: WILLIAM DEMANT HOLDING A/S

Arbejdsgiver telefonnummer: 39177100

Job kort beskrivelse: Systemanalytikerarbejde

land: Danmark

region: Hovedstaden

Kontrakt varighed: Fast

Kontrakttype: Fuldtid

krævede uddannelse: Ikke angivet

Kilde til jobtilbud: AMS, Offentlige arbejdsformidlinger, Danmark