id: NDg3NTI1NiA3

reference: 4875256

documentId: 4875256

connectionPointId: 7

lastModificationDate: 1536308884956

stillingsbetegnelse: Solutions Owner - CRM Delivery

jobbeskrivelse:

Job Description

Are you able to use your exhaustive experience in CRM tools and your business understanding to assist a global organisation in achieving great results? Would you fit into a team of highly skilled colleagues, who succeed in working in close cooperation although being spread widely over the world? Then you could be our new Solutions Owner for Salesforce in CRM Delivery in Danfoss group IT. The job will be based in Nordborg, and you will report directly to the CRM Delivery Manager. 
Implementation and developmentAs Solutions Owner your overall mission will be to focus on the technical ownership of the systems for Sales, service and marketing, like Salesforce CRM, Salesforce Marketing, and other implemented tools/interfaces supporting the area. You work closely together with the E2E and Solution architect when discussing projects and change request. You partner with colleagues in the business to validate new requirements and features from a technical context. You will work in close cooperation with the CRM team. You will analyse and priorities the business requirements, business activities, reporting level, tools and templates. Some of your other responsibilities will be:
 

• Managing external partners utilised for the project delivery
• Plan and execute feature releases
• Support CRM implementation of growth initiatives 
• Follow up on all incident and service request concerning Salesforce. 
• Coordinate the problem task force, to solve issues that are occurring on Salesforce Sales, service and Marketing cloud. 
• Participating in the CRM CAB, evaluate and approve change requests
• Act as an interface to relevant Corporate Functions
• Keep up-to-date with the coming Salesforce releases  
• Be proactive by following various Trailblazer communities to be up-to-date with changes from Salesforce. What is coming, what is changed?

Experienced CRM profile and Sales Force EffectivenessYou have a relevant bachelor’s degree, combined with knowledge from CRM. You may know SAP, and have solid business understanding and experience within sales. Experience with Salesforce will be considered as advantage. You hold expertise in other CRM tools, functionalities and capabilities, and you know how to transfer business needs into the CRM system. You are able to define and implement adaptations in the CRM system.  
On a more personal note, you have strong communication skills also across cultural and organisational differences. You have the personal authority to influence people in a matrix organisation, and your engagement and dedication is an inspiration to others. Fluency in written and spoken English is a must for this position.

For further information about the position,please contact Manager CRM Delivery Heidi Jessen on +45 2530 1818.

numberOfPosts: 1

jobCategoriesCodes_0: http://data.europa.eu/esco/isco/C2511

abstractJV_contact_0:
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positionTypeCode: directhire

contractTypeCodes_0: fulltime

Arbejdsgiver Navn: DANFOSS A/S

source: DK-STAR