stillingsbetegnelse: Application Engineer

jobbeskrivelse:
- with a solid track record for testing and providing technical support on heavy machinery Do you get a kick out of working with excavators, dozers, graders etc.? Do you have real-life experience with Machine Control Products in the heavy construction world? Are you hands-on and have a can-do attitude when supporting our wide variety of contacts in English about technical and operational matters? Do you have the ambition to work with a market leader in Machine Control Solutions? If yes, then we invite you to join our Product Management team at Leica Geosystems Machine Control Division in Odense and live out your ambitions in an international and intercultural high-tech environment, where good humour and high spirits are an essential part of everyday work! We are located right in the centre of Denmark in the city of Odense, but have employees working across the world, in intercultural teams and in many European countries. The position as Application Engineer is situated in our very modern facilities alongside our R&D and our Service Departments, but you interface with colleagues in many other countries and can expect 20-30 % traveling to customers and colleagues across the world. We offer This position is bridging R&D, Product Management and Service. We service customers globally based on our practical and hands-on way of working, and we have established an excellent team where we focus on fulfilling the needs of our customers. We are being ambitious, while having a fun and engaging working life. Key responsibilities As our Application Engineer, your task will include the following: Provide insight into technical and client requirements for products to Product Specialists and Program Manager to ensure future developments and product enhancements to provide end user with desired functionality and features Support Product Managers in defining product roadmaps, analysing competition, business & marketing plans, marketing material, product releases, operations-handover documentation Provide 2nd level support to customers via telephone, email and face-to-face methods Involvement in both pre- and post-sales support Work with OEMs and Sales to implement our products into their workflows Prepare functional requirements specifications in R&D projects – including cross-organizational work Prepare training material and facilitate product training for customers, dealers and internally Participate in cross-functional project teams to develop new and maintain existing products Support Product Lifecycle activities, e.g. assist with strategies on product phase-out Collaborate with R&D on test plans, testing of products, problem analysis/trouble shooting Prepare product documentation, e.g. User Manuals and Installation Manuals Participate in and provide support to Sales and Marketing team for tradeshows, demo events and open house events, including marketing material Contribute to continuous improvement of processes within the LG-MCD team Your profile We expect you to have a relevant university degree (Engineering, Surveying or Geo-Science) or equivalent combination of education and experience. Alternatively, you have 3+ years of practical work experience within automated or Machine Controlled heavy industrial equipment/machinery. Aside from this, the following points are pivotal to achieving the expected results: Strong technical skills, curiosity and creativity with the ability to communicate product & technical concepts effectively to a non-technical audience Strong analytical and conceptual skills Ability to rapidly grasp customers’ requirements and technical solutions to problems Ability to rapidly acquire knowledge and experience on new technologies to provide customer support and training Customer focused, proactive and flexible team player, who always meets deadlines Working knowledge with Theodolites, Total Stations, GNSS, Lasers etc. is an advantage Ability to work independently, take responsibility and kno

Arbejdsgiver Navn: Leica Geosystems Technology A/S

Arbejdsgiver telefonnummer: 66170784

Job kort beskrivelse:
Teknikerarbejde inden for kemisk og fysisk videnskab

land: Danmark

region: Syddanmark

Kontrakt varighed: Fast

Kontrakttype: Fuldtid

krævede uddannelse: Ikke angivet

Kilde til jobtilbud: AMS, Offentlige arbejdsformidlinger, Danmark